How A North Texas Towing Company Gave Life Saving Service To A Plano Mom
[Case Study]
![LW's Towing provides life saving service to a Plano mom](/uploads/5/7/8/3/57835885/published/michelle-car-trouble-lx-towing-plano-tx.jpg?1620156277)
Having car problems is no fun. Having car problems on the side of the highway in the middle of July is a nightmare. And that is just what happened to Michelle.
Michelle was on her way home from picking up her kids. It was the middle of the day. The blistering Plano, Texas sun had the temperature up to the triple digits. As Michelle traveled down Highway 75, laughing with her kids about what they did that day, her car started to sputter. She pushed the gas pedal, but the car just slowed. She immediately put on her hazard lights and carefully guided her vehicle over into the shoulder.
Michelle was out of gas. She thought she had enough to make it to the gas station around the corner from her house only a few more miles away, but she was mistaken.
Michelle did not have a gas can in her car and she was not about to leave her kids on the side of the busy highway as she walked to the gas station. Her husband was at work and could not help her. Her friends were too. She was stuck. But it was too hot to sit in the car and wait. Soon the temperature in the car would be too high and dangerous for them all.
The Right Solution in Plano
Michelle got on her phone and found LW’s Towing.
LW’s Towing services the North Dallas suburbs, focusing on bringing professionalism back into the towing industry. At their core, they cultivate a culture that puts their customer at the center of all they do. They pride themselves on providing the absolute best towing service in Texas.
Michelle was on her way home from picking up her kids. It was the middle of the day. The blistering Plano, Texas sun had the temperature up to the triple digits. As Michelle traveled down Highway 75, laughing with her kids about what they did that day, her car started to sputter. She pushed the gas pedal, but the car just slowed. She immediately put on her hazard lights and carefully guided her vehicle over into the shoulder.
Michelle was out of gas. She thought she had enough to make it to the gas station around the corner from her house only a few more miles away, but she was mistaken.
Michelle did not have a gas can in her car and she was not about to leave her kids on the side of the busy highway as she walked to the gas station. Her husband was at work and could not help her. Her friends were too. She was stuck. But it was too hot to sit in the car and wait. Soon the temperature in the car would be too high and dangerous for them all.
The Right Solution in Plano
Michelle got on her phone and found LW’s Towing.
LW’s Towing services the North Dallas suburbs, focusing on bringing professionalism back into the towing industry. At their core, they cultivate a culture that puts their customer at the center of all they do. They pride themselves on providing the absolute best towing service in Texas.
...I'm not sure what I would do without the assistance from LW's crew. I realize there are a lot of towing companies available, but I've never been treated so well by a towing company as I was with LW's. Running out of gas was my fault, but not charging me for the efforts, it was so greatly appreciated! |
That sounded perfect to Michelle, so she called them. A friendly dispatcher answered the phone and informed her that she could have a truck there quickly. Michelle was relieved.
Michelle was astonished at how fast the truck arrived. He told her to wait safely in her vehicle and then went back to his truck to get the gas can. He poured the gas into her tank for her. When he was finished, he let her know and she started up her car. The cool air of the air conditioner felt like heaven to her and her kids.
They handled the transaction and Michelle was on the road again. Her first stop… the gas station.
Michelle will testify to this day about how LW Towing does exactly as they say. They understood the need for a quick response and got a driver to her fast. She saved LW’s Towing’s phone number in her phone for future needs and refuses to use anyone else.
Michelle was astonished at how fast the truck arrived. He told her to wait safely in her vehicle and then went back to his truck to get the gas can. He poured the gas into her tank for her. When he was finished, he let her know and she started up her car. The cool air of the air conditioner felt like heaven to her and her kids.
They handled the transaction and Michelle was on the road again. Her first stop… the gas station.
Michelle will testify to this day about how LW Towing does exactly as they say. They understood the need for a quick response and got a driver to her fast. She saved LW’s Towing’s phone number in her phone for future needs and refuses to use anyone else.